Making a claim without your phone

Oh bummer! Something happened to your phone and you need to make a claim.

Follow these steps to easily submit a claim:

  1. Log into your Trōv account using account credentials on the phone above.
  2. Find the item you need to make a claim on in your Trōv.
  3. Click the item and then click “make a claim” to initiate the claims chat.
  4. Answer a few questions describing what happened.
  5. Your claim should be reviewed and approved soon!

TIP: Bookmark this page so you can easily reference it if you need to add more info to your claim.

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